Inseam theme support

Stuck on a setting? Ask the team that built Inseam.

Setup questions, sections, display bugs. Your request goes straight to the Novaworks team, not a ticket queue.

What theme support covers

We help you get the most out of the features already in your theme.

Included with Inseam

Getting started and setupInstalling the theme and first configuration
Sections, blocks and settingsHow each one works and where to find it
Theme bugs and display issuesSomething in the theme looks or behaves wrong
Supported Shopify featuresFeatures the theme is built to work with

Needs a separate scope

  • Custom development
  • Third-party apps
  • Issues caused by custom code

Please update to the latest Inseam version before you write in.

We may ask for collaborator access to look into your issue.

Send a support request

A few details help us see exactly what you are seeing.

  1. 1
    You send the detailsStore, theme version and what is happening
  2. 2
    We review on business daysVietnam time, GMT+7
  3. 3
    We reply by emailTo the address you enter in the form

Support request details

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Support request details

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Your store

Working with Inseam
Optional · Shopify Settings → Users → Security.

How can we help?

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